JPRO Professional Truck Diagnostic Scan Tool Frequently Asked Questions

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JPRO Professional Truck Diagnostic Scan Tool Frequently Asked Questions-1

1.What does JPRO do?
JPRO empowers diesel technicians to diagnose and repair all makes, models and components. JPRO reduces a technician’s dependency on OEM software by offering industry-leading bi-directional controls including DPF regenerations, cylinder deactivation, parameter changes and more.

2.What trucks will JPRO work on?
For commercial vehicles, JPRO is an all makes, models, and components solutions. For detailed information, check out our coverage chart.

3.Can JPRO adjust parameters such as road speeds or idle shutdown settings?
Yes! JPRO allows for many parameter adjustments, including max road and cruise speeds, idle shutdown, PTO, VSS, Trip Information, and more! Coverage varies by manufacturer, so please visit our coverage chart for complete details.

4.What adapters work with JPRO?
For the most reliable connection and functionality, we recommend a Noregon DLA+ 2.0 adapter but any RP1210C compliant adapter should work with JPRO.

5.If I buy JPRO, do I need anything else?
JPRO software requires a compatible Windows based PC, laptop, or tablet, RP1210C compliant adapter, and the appropriate cable that connects the computer to the vehicle’s OBD-II, 9-pin, or 6-pin port.

PLEASE NOTE: JPRO’s HD support for Mack and Volvo only supports the following adapters: • Noregon DLA+, DLA+ Wireless, DLA+ 2.0, DLA+ 2.0 Wireless, and DLA+ PLC • Vocom 88890300 • NEXIQ USB-Link, USB-Link 2

PLEASE NOTE: Ford, GM, Isuzu or Sprinter mediud-duty vehicle require any of the following adapters for connection: Noregon DLA+, DLA+ Wireless, DLA+ 2.0, DLA+ 2.0 Wireless

6. Do I need internet access for JPRO?
An internet connection is not necessary for connecting to the vehicle, or for using many features in JPRO, but certain tools like Fault Guidance and NextStep Repair require an active connection. Additionally, setup, updates, license verification, or submission of information to third-party warranty systems require internet access.

7. Can JPRO perform bi-directional vehicle tests?
Yes! JPRO comes loaded with industry-leading bi-directional tests for the makes and models you commonly repair. For a full list of included tests, visit our coverage chart.

8. Can JPRO perform ECU programming?
Due to security and safety concerns, JPRO does not allow users to reprogram ECUs.

9.Does JPRO support OBDII?
Yes.

10. What kind of computer and operating system do I need to run JPRO?
Supported Operating Systems:
Windows 8 and 8.1 Pro (32 or 64 bit English, 32 bit Spanish)
Windows 10 (32 or 64 bit English, 32 bit Spanish)
Hardware Requirements:
Minimum: 4GB RAM, 20 GB of available hard drive space, Intel Core i3 processor, and 1024×768 sized monitor
Recommended: 8GB RAM, 20 GB of available hard drive space, Intel Core i5 processor
USB port for Noregon DLA+ or DLA+ 2.0 adapter
Noregon recommends using a Panasonic Toughbook, but JPRO will work on any current PC running Windows 8 or Windows 10

11.Does JPRO work internationally?
JPRO is designed to work on vehicle utilizing communication protocols used in North American manufacturing standards. These protocols include:

Support for heavy-duty SAE J1587/J1708, J1939, ISO 15765, and KWP2000 messages
Support for reading and display of HD-OBD Emissions faults in standard fault display
Medium Duty support for reading emissions faults and data from all standard US OBD vehicles since 2007
Support for medium-duty ISO 15765, IS 14229, J1850, GMLAN (CAN-based), and KWP2000 (CAN-based) messages
If you have any other questions or would like to purchase the JPRO, please log into our website and contact the sellers: https://www.autonumen.com/goods-6596-JPRO-Professional-Heavy-Truck-Diagnostic-Scanner-Tool.html
JPRO Professional Truck Diagnostic Scan Tool Frequently Asked Questions-2

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